Shipping policy

Last updated: 4 October 2026

Where we deliver

We deliver within Australia and to New Zealand, the United States, Canada, the United Kingdom, Ireland, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Japan, South Korea, Singapore, Malaysia, Hong Kong, Israel and the United Arab Emirates. If your country appears at checkout, we deliver there.

Cost

Australia: free on every order, with no minimum spend.
International: AU$20 flat rate per order, tracked. Prices may be shown in your local currency at checkout.

Delivery time

Delivery usually takes two to three weeks within Australia and two to four weeks internationally, from the day you order. Orders are sent from our supplier's warehouse, so this includes processing and transit time. Delivery times are estimates and can be longer during busy periods or if there are customs or carrier delays.

Duties and taxes

Orders delivered outside Australia may be charged import duties, taxes or handling fees by the destination country. These are not included in our prices or shipping and are the customer's responsibility. We cannot predict these charges, so please check with your local customs office if you are unsure.

Tracking

Every order is tracked. Your tracking link is emailed to you as soon as your order ships. Tracking can take a few days to show its first update.

Multiple items

If you order more than one product, your items may arrive in separate parcels.

Address details

Please check your delivery address carefully at checkout. If you spot a mistake, contact us straight away and we will correct it if the order has not shipped yet. We cannot redirect a parcel once it is in transit.

Late or missing parcels

If your tracking has not updated for a while, or your order has not arrived within four weeks (five weeks for international orders), contact us with your order number and we will look into it. If a parcel is lost in transit, we will send a replacement or refund you.

Damaged on arrival

If your order arrives damaged, contact us with your order number and a photo and we will arrange a replacement or refund.

Contact

Reach us through the Contact page or at sunday.glow19@gmail.com. For returns, see our Shipping & Returns page.